Now Launching · Course 01
Targeted Sales Fundamentals
A three-day certification program for every STAFF United Business Growth Representative — built to teach how we identify opportunities, understand clients, represent our 5-Core Support Ecosystem™ accurately, and begin the right long-term relationships.
“The purpose of sales is not simply to win a client. The purpose of sales is to begin the right long-term business relationship.”
Learning Cycle
The same rhythm, every single time.
Preview → Instructor-Led Learning → Practice → Review → Examination
That five-stage rhythm shapes the entire three-day program. Inside every single module, the same discipline repeats in six smaller steps:
Core Lesson
Examples & Standards
Discussion
Practical Activity
8-Question Quiz
Confidence Check
The Curriculum
10 modules, delivered across three focused days.
Baseline assessment, the Northstar Construction Group scenario, and the four modules that establish how we show up with every client.
Sales Philosophy & Professional Standards
The purpose of sales, professional standards, confidence without arrogance, and sales ethics.
Relationships, First Impressions & Client Experience
How trust and first impressions shape every buying decision.
Listening & Understanding Clients
Active listening, curiosity, and asking better questions.
Understanding & Representing STAFF United
Positioning, the 5-Core Support Ecosystem™, and approved terminology.
Certification Outcomes
Certification is earned, not assumed.
Completing the lessons alone does not result in certification. Every representative is measured against the same standard.
Certified
- All 10 modules complete
- All daily exams passed
- 80%+ on practical assessment
- No critical failures
Provisionally Certified
- Meets the knowledge standard
- Needs coaching in one area
- 30-day follow-up review
- Supervised client activity
Not Yet Certified
- Score not yet met
- Or a critical failure occurred
- Further training required
- Re-attempt after review
For STAFF United Team Members
Your cohort, your progress, your certification — all in one place.
Log in to pick up where you left off, review the Northstar Construction Group scenario, and track your path to certification.